Elevate Digital Media Privacy Policy
Last Updated: March 2026
Elevate Digital Media Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us about our services.
This policy is designed in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
1. Who We Are
Elevate Digital Media Ltd provides digital marketing services including search engine optimisation (SEO), pay-per-click advertising, email marketing, and content marketing to small and medium-sized businesses.
If you have questions about this policy or how we handle your data, you can contact us via the details on our Contact Us page.
2. Information We May Collect
We may collect and process the following types of personal data:
Information You Provide
- Name
- Email address
- Telephone number
- Business name
- Any information you include when contacting us via forms or email.
Technical Information
When you visit our website, we may automatically collect certain information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
This information helps us understand how visitors use our website.
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries submitted through our website
- Provide information about our services
- Improve the performance and usability of our website
- Analyse website traffic and visitor behaviour
- Communicate with potential and existing clients
We will never sell your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your data:
Legitimate Interest
To respond to enquiries and provide information about our services.
Consent
Where you voluntarily submit information through a contact form or agree to cookies.
Contractual Necessity
If you become a client and we need to process information to deliver services.
5. Cookies and Website Analytics
Our website may use cookies to improve user experience and understand how visitors interact with the site.
Cookies may be used for:
- Website functionality
- Performance analytics
- Visitor statistics
We may use services such as Google Analytics to analyse website traffic.
You can control or disable cookies through your browser settings.
6. Data Sharing
We only share your information when necessary.
This may include:
- Trusted service providers that help us operate our website
- Professional advisers (such as accountants or legal advisers)
- Authorities if required by law
All third parties are required to respect the security of your personal data.
7. Data Security
We take reasonable technical and organisational measures to protect your personal data from:
- Loss
- Misuse
- Unauthorised access
- Disclosure or alteration
However, no method of internet transmission is completely secure.
8. Data Retention
We retain personal information only for as long as necessary for the purposes it was collected.
Typically this may include:
- Enquiries retained for up to 24 months
- Client data retained for legal and contractual purposes
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Request data portability
If you wish to exercise any of these rights, please contact us.
You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your data has been handled improperly.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
We recommend reviewing their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations.
The latest version will always be available on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the Contact Us page on our website.